Structural Elements' Policies
Cancellation Policy
We require 48 hours notice for any cancellation.
If you need to cancel any appointment within 48 hours of the time you've scheduled to work with us we require a payment of $35.
If you need to cancel within 24 hours of the time you've scheduled to work with us we require a payment equalling the cost of the time you've reserved in our schedule.
There will be almost no exceptions to this policy. We realize that we have been in business with some of you for years. We view many of you as friends and look forward to every session. However, if we make one exception.... Well, you see our point.
Working with Minors
Wether we are training or in a bodywork situation, if the client is under the age of 16, we require that a legal guardian is present for the entire session.
Attire and skin treatment
You will want to come to each session completely fragrance free and with absolutely no moisturizers, lotions, creams oils or the like on your skin. These lubricants, even if used earlier in the day of your appointment, impede our work significantly. If you come to your session with these amendments made to your skin we may conclude the session before any manual therapy takes place and charge you for our time!
Integration and Corrective Bodywork is best received when wearing underwear. While every effort is made to make you feel comfortable and warm, there will be times during a session you will be asked to stand and feel the pleasant changes that are occurring in your body. This is part of the therapy. Your nervous system 'eats this stuff up!' Most women wear a bra that gives us full access to the back and underwear. A two piece bathing suit is also appropriate. Most men receive the work in boxers or briefs. If you need time or privacy to change before a session, your therapist will exit the room and give you ample time to pepare.
Minors are encouraged to wear athletic shorts.
If you are scheduled to train with us, wear workout gear. Something you would wear to the gym, a pilates or yoga class. Be prepared to work barefoot in our studios but bring athletic footwear in case we work outside the studios. A small towel and a bottle of water will be provided. At this time we do not have showering facilities
Gift certificates
We require gift certificates be used within six months of purchase.